Effective Date: 26 July 2025
This Privacy Policy describes how Tee Sure Sdn Bhd (Company No. 200901003534), located at No.61 Jalan Puteri 5/10, Bandar Puteri Puchong, 47100 Puchong, Selangor, (hereinafter referred to as “we,” “us,” or “our”) collects, uses, and discloses information from businesses and individuals (“you” or “your business”) who use our website, services, and products. As a Malaysia-based manufacturer specializing in customized products, we are committed to protecting the privacy of your information.
1. Information We Collect
We collect various types of information to provide and improve our services to your business:
- Business Contact Information: Company Name, Contact Person Name, Email Address, Phone Number, Business Address, Company Registration Number, Tax ID (if applicable).
- Order Information: Details of products and services purchased, quantity, pricing, payment details (not direct credit card numbers), shipping information.
- Customization Data: Logos, designs, artwork files, branding guidelines, and any other intellectual property you provide for the purpose of product customization.
- Communication Data: Records of communications with us, including emails, calls, and messages.
- Website Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and other diagnostic data collected via cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To process and fulfill your orders, produce customized products, manage your account, and provide customer support.
- Communication: To communicate with you regarding your orders, inquiries, updates, and to provide expert advice on printing methods.
- Improvement of Services: To understand how our services are used, analyze trends, and enhance our website, product offerings, and customization processes.
- Marketing & Promotions: To send you information about new products, services, special offers, and industry insights that may be of interest to your business (you can opt-out at any time).
- Compliance & Legal: To comply with legal obligations, enforce our terms and conditions, and protect our rights or the rights of others.
3. Disclosure of Your Information
We do not sell or rent your business’s information to third parties. We may disclose your information in the following circumstances:
- Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, shipping carriers, IT support), but only to the extent necessary for them to perform their functions.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Protection of Rights: To protect the rights, property, or safety of [Your Company Name], our customers, or others.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about your business.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@teesure.com.my
- By phone: +6 017-7732138
- By mail: No.61 Jalan Puteri 5/10, Bandar Puteri Puchong, 47100 Puchong, Selangor, Malaysia